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Contact Us

We're here to assist with your fine jewelry manufacturing needs. Whether you have questions about our services or want to start a project, reach out to our team for prompt assistance.

To get the quickest response from our team, we recommend contacting us on WhatsApp:

WhatsApp Us

Send Us a Message

Contact Information

Our team is available to answer your questions and provide more information about our services.

Email Us

For inquiries and support:

hi@thefinejewelryfactory.com

Call Us

Monday to Friday, 9am-6pm (GMT+7):

+66 81 924 5786

WhatsApp

For immediate assistance:

+66 81 924 5786

Office Location

123 Jewelry District
Bangkok 10500
Thailand

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+7)
Saturday: 10:00 AM - 2:00 PM (GMT+7)
Sunday: Closed

Frequently Asked Questions

What are your minimum order quantities?

Our minimum order quantities vary by service. For custom manufacturing, we typically start at 10 pieces per design. For private label collections, we recommend at least 20-30 pieces spread across the collection. Please contact us for specific requirements for your project.

How long does production typically take?

Production timelines depend on the complexity and volume of your order. Simple designs typically take 3-4 weeks, while more complex pieces may require 6-8 weeks. We'll provide a detailed timeline during the consultation phase of your project.

Do you provide shipping to international locations?

Yes, we ship worldwide via trusted courier services with tracking and insurance options. We handle all customs documentation and can advise on import requirements for your country.